Legal information

Terms, consumer guarantees, ABN and dispute resolution for Choicecatalyst's automotive painting services in Australia.

Effective: 2026 — Australian law (AUS)

About this notice

Choicecatalyst provides automotive spray painting and refinishing across Australia. This legal notice sets out the terms under which we provide services, consumer guarantees under the Australian Consumer Law (ACL), limitation of liability, refund policy, and dispute resolution processes.

Service area: Australia (including mobile service locations in Sydney, Melbourne, Brisbane).
Supplier: Choicecatalyst, Unit 5, 23 Bridge Road, Richmond VIC 3121.
ABN: 12 345 678 901.

Terms of service

Estimates are indicative and subject to inspection. Final charge is based on work completed. We recommend inspection before final booking.

A deposit may be required to secure bookings. Payment methods accepted include card and bank transfer. Full payment is due on completion unless agreed otherwise.

We warranty workmanship for a defined period; warranty exclusions include damage from accidents, misuse, and environmental factors. Contact us for warranty claims.

Consumer guarantees — Australia (ACL)

Under the Australian Consumer Law, services supplied must be rendered with due care and skill, be fit for purpose and supplied within a reasonable time when *** time is agreed.

Issue	ACL position	Our approach
Poor workmanship	Right to remedy	Repair or rework at *** cost where reasonable
Delay	Supply within reasonable time	We communicate delays and offer options
Misleading claims	False or misleading conduct prohibited	We publish accurate service descriptions

Privacy & data handling

We collect minimal personal data necessary to provide services (name, contact, vehicle details). For full details on data handling, retention, rights and complaints see our Privacy Policy.

Data may be used to provide warranties, process payments, and to comply with legal obligations.

Dispute resolution & governing law

We aim to resolve disputes promptly. Please contact us via the Contacts page with details. If unresolved, you may pursue assistance from the relevant Australian consumer protection agency or alternative dispute resolution.

Contact Choicecatalyst via contacts.html with the issue and supporting information.
We will acknowledge within 5 business days and propose steps to resolve.
If unresolved, escalate to state-based fair trading or the Australian Competition and Consumer Commission (ACCC) as appropriate.

These terms are governed by the laws of the state of Victoria, Australia.