Privacy Policy

Choicecatalyst respects the privacy of individuals and handles personal information in a way that is consistent with applicable Australian laws and reasonable industry practice. This Privacy Policy explains what information we collect, how we use it, the choices you can make, and how to contact us regarding privacy matters.

Information we collect. We may collect details that you choose to provide, such as your name, contact information, vehicle details, project preferences, and communications sent to us. We may also collect technical information about your use of our website, including device and browser data, approximate location derived from IP address, and usage metrics captured by analytics tools.

How we use information. We use personal information to provide quotes, deliver requested services, schedule bookings, respond to enquiries, improve our website, and communicate updates about our offerings where permitted. We may use aggregated or de-identified information for reporting and service planning. We do not sell personal information.

Cookies and analytics. Our website may use cookies and similar technologies to support essential functions, remember preferences, and measure engagement. Where analytics tools are used, we configure them to help limit collection to what is useful for understanding site performance. You can adjust browser settings to manage cookies, and you can change your cookie preference using the banner on our site.

Communications. If you provide your contact details, we may send service updates or information that relates to your request. You can opt out of non-essential messages by following instructions within those communications or by contacting us directly. Service-critical messages may continue while a project is active.

Sharing. We may share personal information with trusted service providers who assist with functions such as hosting, email delivery, analytics, or payment processing. These providers are engaged under terms that require appropriate safeguards and the use of information only for agreed purposes. We may also disclose information where required by law or to protect safety and legal rights.

Security. We apply administrative, technical, and physical measures designed to protect personal information against accidental loss, misuse, or unauthorized access. While *** method of transmission or storage is entirely risk-free, we review practices periodically and seek to maintain reasonable protections aligned with our operations.

Access and correction. You can request access to personal information we hold about you and ask for corrections if details are inaccurate or incomplete. We may need to verify identity before fulfilling requests. Where permitted, we will provide a response within a reasonable time frame and explain any lawful grounds for declining a request.

International handling. Some service providers may operate outside Australia. Where cross-border disclosure occurs, we strive to ensure that entities handling the information maintain standards that are comparable to those expected under Australian privacy principles.

Retention. We keep personal information only as long as required for the purposes described in this Policy or as required by law, after which it is securely deleted or de-identified. Retention periods may vary based on service records, warranty documentation, and accounting obligations.

Children. Our services are directed to adults responsible for vehicles. If we learn that personal information about a minor has been submitted without appropriate authorization, we will take steps to remove it where feasible.

Third-party links. Our site may reference third-party resources for general information. Those sites operate under their own policies. We encourage you to review relevant terms when following external links.

Updates to this Policy. We may update this Policy to reflect changes in services, regulations, or operational practices. The “Last updated” date will indicate the latest revision. Significant changes may be communicated on our website or via email where appropriate.

Contact. For privacy queries or requests, contact Choicecatalyst at Choicecatalyst@outlook.com or by phone at + (61) 42 738-16-05. Postal address: Unit 5, 23 Bridge Road, Richmond VIC 3121, Australia.

Last updated: 04 August 2026